A HUGE PORTION OF OUR CLIENTAL ARE STATIONED OVERSEAS SO WE HAVE ADAPTED A GREAT SYSTEM OF COMMUNICATION DESPITE THE TIME DIFFERENCES.
THE INITIAL QUESTION WE ALWAYS GET IS, "HOW DO WE USE UNITED MILITARY TRAVEL WHEN STATIONED OVERSEAS?"
FIRST: TAKE ADVANTAGE OF OUR HOURS.
We work extremely hard everyday to reach those who are trying to reach us from far away countries. We understand that in order to serve those overseas we have to offer ways to do so. That is why our office is open from 10am to 10pm six days a week, thus making communication much, much easier!
For example, we wait to call our service men and women that are stationed in Japan until later in the day to compensate for the 14 hour time difference.
So what can you do to use United Military Travel while stationed overseas? When you reach out to us, make sure you specify which country you are located in so one of our travel representative does not call you in the middle of the night or while you are working.
SECOND: GATHER ALL OF YOUR INFORMATION BEFORE CALLING IN
This is important for two reasons. One, chances are you need this travel booked fairly quickly and if we have to wait to contact you your travel quote could change due to the fluctuating travel prices.
Two, playing phone tag with someone in Japan, Guam, Germany etc is no fun. Lets try to keep our communication to one phone call start to finish to make everyone's lives easier. Sound like that would be hard to do? We are pros at it, so let us guide you!
THIRD: UTILIZE EMAIL AND OUR ANSWERING SERVICE
It is very import to us to know that you have reached out to us. When our office hours are closed you more than likely will just be waking up, so please email us or call in.
We will always get your message if you leave one with our answering service and also will return any emails you send.
COMMUNICATION IS THE KEY TO USING UNITED MILITARY TRAVEL WHEN STATIONED OVERSEAS!
We are incredibly proud to serve those who serve and we strive so hard to make it easy to book travel even when you located outside of the United States.
We book R&R travel, emergency travel, honeymoons, family vacations, military dependent flights, holiday travel, cruises, car rentals, accommodations etc - no matter where you are stationed!